Job Title: Sales Account Manager

Department: Sales

FLSA Classification: Exempt

Reports To: General Manager

Job Summary:

The Sales Account Manager is responsible for developing new leads, communicating with 

customers to understand their needs, and ensuring a smooth sales process from the initiation of a 

sale all the way through the accurate delivery of product.

Supervisory Responsibilities:

None.

Duties and Responsibilities:

●  Sells the company's products and assists with the coordination of sales efforts for other 

territories and sales representatives.

●  Achieve / exceed quarterly targets including lead qualification, lead referral and follow up, 

pipeline forecasts, and sales goals.

●  Develops and follows up on sales quotations to customers and ensures satisfaction with product 

and internal processes.

●  Assists to develop a sales and marketing strategy that includes identifying opportunities with 

existing and new customers.

●  Conducts targeted sales calls and tracks results.

●  Identifies and locates new clients through a variety of methods including networking and cold 

calls.

●  Answers inquiries from clients concerning products, their uses, and the industry at large.

●  Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits 

orders.

●  Collects and compiles customer feedback in an easily reviewed and understood format for review 

by company management and leadership.

●  Collects and maintains sales records required to track, review, and modify performance of 

marketing initiatives.

●  Develops and distributes materials related to sales, training, and marketing to support the 

selling effort.

●  Develops and maintains positive relationships with existing and potential clients.

●  Advises the General Manager on all sales and marketing matters.

●  Provides customers with product samples and catalogs.

●  Develops sales presentations or proposals to explain service specifications.

●  Monitors and analyzes market conditions, innovations, and competitors' services, prices, and 

sales.

●  Attend trade shows and other functions, as required.

●  Continuously improves through feedback.

●  Observes all safety requirements and complies with all organizational, local, and federal safety 

and health regulations.

●  Performs all other duties as required.

Required Skills/Abilities:

●  Thorough understanding of products to be sold.

●  Thorough knowledge of territory, market, and clients.

●  Outstanding presentation and public speaking skills, with superb communication ability.

●  Flexible to business travel.

●  Proven ability to build and maintain relationships with clients.

●  Knowledge of ISO procedures and Quality Policy.

●  Excellent verbal and written communication skills.

●  Excellent sales, negotiation and customer service skills.

●  Strong analytical and problem-solving skills.

●  Proficient with Microsoft Office Suite or related software.

Education and Experience:

●  Bachelor's degree in Marketing, Statistics, Business, or related field required.

●  5+ years of sales and marketing experience.

●  Successful track record of developing sales channels and strong project and client management.

Work Conditions and Physical Requirements:

●  Prolonged periods of sitting at a desk and working on a computer.

●  Must be able to lift 15 pounds at times.

●  Ability to travel daily and spend most of the day in a vehicle.

● Valid driver's license.

●  Personal Protective Equipment might be required where needed: gloves, masks, safety glasses, 

safety shoes, ear protection, seat belts.

Travel Required:

Travel to meet with clients or potential clients will be required on occasion.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of 

activities, duties or responsibilities that are required of the employee for this job. Duties, 

responsibilities and activities may change at any time with or without notice.